MedicAngel brought the topic up in another thread...If we are going to have this discussion... let us have it in a seperate thread. OK.. what happens in YOUR area when a rig isn't staffed and misses a call? Can a rig be dispatched if it isn't fully staffed? What is the dispatch procedure? How many minutes, how many pages? What happens when the service misses a call? Does everything start over when they are dispatched for another call 30 minutes later? How is next due determined? Does the clock start over for them? Lets not argue paid vs. vollie.... just discuss how it works in your town.