I'm brand new to this forum and already I've upset somebody. :wub:.
No, not upset. Just somewhat philosophical about challenging long held beliefs.
The point I was trying to convey is that she was extremely rude about it, and acted as though her paperwork was priority over the patient...
We were called via 911 for general weakness in a slightly disoriented patient. Not sure about you but I can't diagnose in the field. So was it really "serious"? probably not... but when there's a possibility we don't tend to waste a whole lot of time. Especially within blocks of the hospital.
paperwork is the worst part of medicine, unfortunately it usually is equally important as the patient if you want anything done for them.
I cannot send a pt to xray or ct or blood to the lab if the paperwork isn't filled out.
I am willing to bet you do diagnose in the field. But you may have been erroneously told you just treat signs and symptoms. It happens a lot.
In fact I do diagnose in the field, and I am rather good at it if I do say so myself.
What you see as all due haste, looks to me like panic.
Not sure if you read what I wrote... It was conflicting because it was untrue. Pt. claimed to have had a seizure that morning, RN claimed pt. didn't have a seizure. (RN was not at the house that day until the time of the call so she couldn't have known) We figured she could probably use the hospital visit to at least get her meds adjusted to help the patients recent seizure activity. Maybe you could understand why this would be a little frustrating?
Did you actually see any evidence of a seizure? Many patients I have seen don't recall having one. I remain unconvinced the word of a patient is enough to prove you were right.
I nor my partner dismissed anybodies report. The health care nurse and the health care worker are two different people. The worker, from what I understand, does not have any training other than maybe first aid/cpr, their responsibility is simply to prepare meals. Also, we never got a report from the worker other than "she can't get out of her chair and I'm not strong enough to lift her"
The nurse DOES have plenty of medical training and hopefully knows a lot more about the patient than I do. But the fact of the matter is she was not at the house that day to attest to what events did or didn't take place..
I would not be so quick to dismiss the cook. It is sort of like dismissing the driver. Both health aides and family members without formal medical training usually have considerable insight into patients.
That insight is extremely valuable.
My skills are only valuable in an acute emergency? Really? I feel as though a lot of people on this forum would disagree...
Well, you probably can hold somebody's hand and offer reassurance.
As for people in disagreement. I am not really concerned.
What is it that makes you think we didn't gather the correct information anyways? I'm at a loss for a response to that one.
Experience.
Patients lie. They usually don't know what they are describing, and as I said often give a different story to different providers.
Wether I am on a call or not I don't appreciate people being rude to me and interrupting me when I'm busy. Besides like I said, there was no conflict the entire call. It seems like you have the idea that I acted out or something?.
No, not acting out, just not cooperating, I am trying to point out that if you are that "busy" you are probably not comfortable. I offered some advice on how to work well with other providers because you will encounter this same situation many times.
If I am transporting a patient and don't get the necessary paperwork the patient probably won't move until I get it. That worker has plenty of other means to prove that she was there, I don't need to sign her silly paper.
Her paper is no more silly than yours. They both make sure somebody gets paid so the patient can continue to receive help. It doesn't matter what you do for the patient if she never eats.
What we did for the patient... all I personally did was do vitals, convince her to go in to get looked at, get her in the ambulance and drive her to the hospital. The medic started an IV and that was it otherwise. But in the grand scheme of things we got her to go in get checked out and hopefully get her seizures a little more under control than they are now. We recognized an issue and started the process for further patient care. Which is our job a lot of the time..
So you gave her a ride to the hospital?
If you don't mind my asking, do you even work 911? It doesn't sound like you know that much about the field.
I think many people are expecting this is where I will really make you feel small and swallow a big crow.
Instead I will just say I was last on an ambulance on Dec. 28 2012, in the 5th country I have provided healthcare in starting from 1989. My resume is unfortunately too many characters to post here, and I wouldn't bore you with it
I hope you understand originally... I wasn't taking shots at you. Clearly I offended you and hopefully you will get over it. No hard feelings brother.
You never offended or upset me. I am an old man, it takes more.