Scheduling software?

rails

Forum Lieutenant
Premium Member
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Hey all,

What scheduling software does your service use, and how do you like it?

Looking for new scheduling software here.
 

PotatoMedic

Has no idea what I'm doing.
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Telestaff: I like it. Works well.
Aladtec: works well as well.
Trauma soft: don't touch the thing with a 10 foot pole.
Zolls scheduler was pretty good too when I used it.

From a supervisor standpoint I'd say telestaff is best. Aladtec has some limitations in time keeping. Only allows hour increments of schedule changes. (So if I end at 730 it will only allow me to do 7 or 8). But I'm not a heavy user on the supervisors end of the software. I just have to play with it every so often
 

planetmike

Forum Lieutenant
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Aladtec can be set for :00, :15, or :30 times. But once you go down to a finer level, you can't go back up higher.

My volunteer agency used to use Alatec, now we're at eSchedule. Eschedule is less expensive, but the software is less capable and the interface is much clunkier.
 

DrParasite

The fire extinguisher is not just for show
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honestly, it depends on what you want. my favorite scheduling software is whentowork. It's a scheduling software, with few bells and whistles, but it does scheduling very well.

We currently use Aladtech at my FD, and used to use it at the school I teach at. it's not bad, but for a larger agency (think 15+ units with varying start and end times), I think W2W is better.
 

NPO

Forum Deputy Chief
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Every where I've worked has used ePro/NetScheduler which was recently bought by ESO. It's good, and is feature rich. None of the places I've worked have ever used it to it's full capacity, maybe it's difficult.

9th Brain is another one. We use it for a lot of things, like certification management, CEs, incident reports, etc... Very robust software package. It has a time keeping option, but we don't use that piece of it.
 

DrParasite

The fire extinguisher is not just for show
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Every where I've worked has used ePro/NetScheduler which was recently bought by ESO. It's good, and is feature rich. None of the places I've worked have ever used it to it's full capacity, maybe it's difficult.
I've used ePro.... as you said, it's feature rich, but (as you said), no one has used it to it's fullest capacity. Not only that, some places use the additional features because they paid for them, not because they have an actual need for them. And I'm sure those additional features are factored into the cost. https://www.ninthbrain.com/ is the same way.

Feature rich is great, but do you need all of the features, or do you need a scheduling software, because your agency already has software that handles everything else?

It all boils down to finding software that satisfies the requirements you have. don't let the salesperson distract you with extra fluff, focus on your requirements.
 
OP
R

rails

Forum Lieutenant
Premium Member
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Thanks for the replies, everyone! Whentowork sounds like it may be a cool option. Anyone else use it? And is anyone able to share screenshots of how it looks/works at their agency?
 

Ensihoitaja

Forum Captain
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We use Aladtec and it works well. My only real complaint is that it takes too long to see your partner for a particular shift. Shift trade and PTO requests are easy to make. I don't work on the back end, but the people I know who do seem to like it.

We previously used Netscheduler, which was awful. And is apparently now ePro Scheduler+.
 

DrParasite

The fire extinguisher is not just for show
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Thanks for the replies, everyone! Whentowork sounds like it may be a cool option. Anyone else use it? And is anyone able to share screenshots of how it looks/works at their agency?
My former agency used it; it was a significant upgrade from the excel spreadsheet that we used previously... here is a screenshot of it taken off the web (and I wouldn't share a live shot even if i I could, because it would include our employee names):


you can schedule multiple units (just swap out the letters above for unit numbers), with multiple start times (see above), and set repeat patterns. It seamlessly exports to a google calendar. you can use it to handle trades, time off requests, and view the calendar using multiple views (i preferred the weekly view myself, especially when managing multiple units daily). a supervisor can send emails out from the system for open shifts, based on people who are qualified to fill a position. I think you can also have people submit availability in it, but i'm not sure, since we never used it.

here are some training videos which explain it's features (most less than 5 minutes in length):

And the official tutorials:

At it's most basic level, it's a scheduling software, nothing more. it's not a time clock, HR system, incident reporting or truck check, payroll, certification tracker, etc. it's SCHEDULING. That's it, and it does it VERY well.

My other EMS agency used to have a paper schedule, which was printed every month, and outdated about 6 minutes after it was published. errors were common, typically with unfilled schedules or errors on the part of the scheduler. Once they went to whentowork , the error frequency decreased dramatically, and people were able to check the "official" schedule before the day of to get errors corrected.

Here is some info on aladtech from one of their press releases: https://www.ems1.com/ems-products/software/scheduling-software/press-releases/public-safety-service-vendor-aladtec-lands-on-inc-magazines-list-of-americas-fastest-growing-private-companies-T2D9PmJ7HvQtXcQD/

and a video from epro schedulw:
 

Jon

Administrator
Community Leader
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Any software will require work up front to get it to work for you.

I’ve used telestaff, wasn’t impressed. EPro seems to be a decent combination of price and features, and Aldatech is nice too
 

FiremanMike

EMS Coordinator
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We still use a paper calendar for vacation scheduling..

We fill out and sign paper time sheets..

We have a "staffing" module off our fire reporting software, but it's really just used for daily line-ups..

No lie..
 
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hometownmedic5

Forum Asst. Chief
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The only thing that could possibly be worse than Traumasoft for EMS scheduling is paper and pen. Not pencil, which can be erased as changes need to be made; but pen so that every change needs to be scratched out, written in the margin with arrows, sometimes completely illegibly. If this paper could be kept in a different place, on an ever changing basis decided at random, that would be worse than Traumasoft, but only just barely.

I would take any commercial software scheduling solution over Traumasoft if it was my decision to make. I would run ePro in Swedish(I'm in the states, working for an agency that, to the best of my knowledge, employs zero swedes) before I would continue to use Traumasoft, if it were my decision, which it is not.
 
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NomadicMedic

EMS Edumacator
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We use ePro and while it’s feature rich, implementation of those features is a pain. I understand that ESO will be retooling lots of it. We use almost all the modules. Incident reporting, equipment tracking, vehicles, and all the rest. The con ed module is awful. I’d love to move to ninthbrain.
 

NPO

Forum Deputy Chief
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We use ePro and while it’s feature rich, implementation of those features is a pain. I understand that ESO will be retooling lots of it. We use almost all the modules. Incident reporting, equipment tracking, vehicles, and all the rest. The con ed module is awful. I’d love to move to ninthbrain.
+1 for Ninthbrain. We use every thing except time keeping and scheduling on it. I don't know why we dont, since it can.
 

Tigger

Dodges Pucks
Community Leader
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I am but a user. However, CrewSense (VectorSolutions) is certainly the best I've used so far. Their app is excellent and in terms of "just" scheduling, I can't think of anything it lacks.

Another job recently got EPro which is fine, but the mobile interface is garbage. The time keeping portion can be set up to require you to be on pre-approved wifi networks which seems smart.
No fan of TeleStaff but that could be a locality issue. Seems too complicated in general and very slow.
Aladtec and WhenToWork seemed pretty comparable and worked well.
PlanitEMS was ok from what I remember, not sure that it's even still around?
 
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