The Importance of House Numbers

cmoody

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Hello EMT community,

I am a Law Enforcement Officer in Durham, North Carolina and I am attempting to enact a city ordinance which would require every resident to place house numbers in a highly visible area on the front of their home. As an officer I have encountered numerous problems with streets on which very few homes have posted house numbers. Our response times suffer due to this and I am sure yours do as well. I would like some feedback from the EMT community about this problem to aide in my application for a city ordinance to be enacted. Thank you for your input and time!
 
I've had (and I'm sure almost everyone has had) similar problems where we drive slowly up and down the street going "well, that's 112, so 114 should be right there..."

One of the volunteer agencies has a program where people can buy large visible house number signs to mount on a mailbox or door for $20. It raises money for the agency and made our life easier, and was very successful...people from all over the county would come to our town to buy one.
 
I very much agree that this should happen!!!!! people dont realize how hard it is to see some numbers during the day let alone night!!!!! and there isnt always someone to be there and stand outside to flag us down!
 
It seems odd to me because back in the 1970's and 1980's all the areas I lived in had, at one time, a drive to get easily visible house numbers in place, and I kind of took it for granted. Now, in HI, I'm appalled and couldn't imagine what it's like to find ANYWHERE here!

Proper house numbers prevent the 9-1-1 caller from having to fiddle around figuring out landmarks to tell dispatch. That alone reduces trauma.
 
Our fire department also does drives where they sell green reflective house numbers, pretty much at cost to anyone who wants one. They go right below the mailbox and are double sided. If you are going to enact an ordinance--make sure you do it right. There are a few things I have found that aren't helpful:
1) House numbers on one side only--this is really unhelpful when coming from the other side!
2) House numbers that are spelled out (ex. three thousand five hundred sixty four) I've missed many houses because in reading number quickly I just didn't translate the words to numbers correctly.
3) I would say that if it were in some uniform place, like on a mailbox, that would be more beneficial than having it on their home. While mailboxes can also be obscured by trees and bushes, a number on a home is much more likely to be obscured, and if not lit, are impossible to read at night
4) they should be reflective. I know that some people are against the reflective green on their mailboxes, but if everyone has them, it actually looks uniform and not all that bad!
5) some ordinances have street numbers on curbs--once again, not a bad second choice, especially if people are against the reflective numbers on their mailbox, but also slightly harder to read

Keep in mind that if you give people anecdotes on people not having easy to read numbers, and the consequences that came with it, you will likely have high participation. You will always have the anti-government types that will want to say, "YOU can't tell ME what I have to have on MY house" so it's a lot easier when everyone is working together and they do it of their own accord. You could even have a drive where over the course of a few weeks, when you have cars on patrol, they stop at every house that doesn't have numbers to inform them of the hazards of not doing such (they do this once in a while in our area but compliance is also really high already so it's not like they are stopping every third house)

We have on many occasions been asked, "what took you guys so long?" We very unapologeticaly inform them we were unable to find their house due to no numbers. That is usually a wake up call (though sometimes one that comes a few minutes too late).

One more complicating factor we have in some part of my rural department's run district: the numbers are not sequential. Now I'm not talking we change municipalities and all of a sudden we jump from 3000's to 8000's. I'm talking we go down a street and the numbers on one side are 8002, 8004, 8006, 8064, 8012, 8014, 8016, 8142, 8016... This is just due to the way things were done historically. Fortunately we have parcel maps on our computer to deal with things like this, but if the computer is down, and we can't find your house after doing a pass between the given cross streets, we tell dispatch the number doesn't exist and mark back in service. (The reason numbers are important here is that when we can't find a number, we go between the given cross-streets in the dispatch and look at each number until we find the right one, even if we already have blown past where it should be sequentially. But if there are no numbers, then we won't know which house it is.)

Also, something we learned from experience: The fire department during their first drive also included installation for free and one of the volunteers would drive out and actually install the number placard on your mailbox. At least that was the idea. We never offered to do that again. Why? The volunteers had a lot of trouble locating the houses on which they were to install numbers... :huh: I don't know why no one thought of that beforehand...
 
House numbers are great.

But we can't go around mandating them...
 
Being in a Rural / Frontier area im am very blunt and direct with our populous. Have your house numbered correctly and clearly visible from the road or expect to die while we try to find your place. It seems to work as most quickly update their actual physical address if it has change and get numbered signs at the emd of driveways or along fences.
 
thanks for the input

Thanks for the input everyone! You all raised some good points I hadn't quite thought about yet. I especially like the idea of painting the curb as an alternative for those anti government types. I was planning on gaining a volunteer base/corporate sponsorship for donations of materials and time because I know that money and time will be an excuse for a lot of people. Please keep the input up, every point of view possible really helps me out in this brainstorming and problem solving process!
 
My small town enacted the exact ordinance requiring anyone in the city limits to display their number according to the ordinance. That was several years ago and the situation here hasn't changed at all. You can pass any ordinance you want but the big questions as it is here are who is going to enforce it or where are you going to get the extra people to enforce it.
 
House numbers are absolutely essential. For that matter I think all buildings should have clearly marked addresses. I can't tell you the number of times we've driven past a house because there were only a few houses on the street with legible numbers. I wish you the best of luck getting this passed.
 
We also have a house number ordnance, and if we have trouble with an address, we have flyers that we can leave stating that the house wasn't marked correctly. We'll make a note and the county will send someone out to either help fix it or cite them. :)

Luckily, our CAD will flag the address, marked with the house number for 99% of the address we go to. Our GIS and mapping people are top notch. It is rare that we can't find a house. :)
 
Isn't it funny how there are always flaggers on calls you don't need them, but never on the calls that you do need them?



Thanks, I don't know if I would have ever found the 5 car MVC and a rollover if you didn't wave your hand at me.
 
We also have a house number ordnance, and if we have trouble with an address, we have flyers that we can leave stating that the house wasn't marked correctly. We'll make a note and the county will send someone out to either help fix it or cite them. :)

Luckily, our CAD will flag the address, marked with the house number for 99% of the address we go to. Our GIS and mapping people are top notch. It is rare that we can't find a house. :)

This is what I thought too! Then our computer went down one night and we could no longer find the parcel!
 
This is what I thought too! Then our computer went down one night and we could no longer find the parcel!

Between the map books, my iPhone and the Garmin Nuvi in each truck, we're covered if the CAD goes down. :) Also, if the CAD network goes down, the mapping (with house numbers) is still local on the toughbook. It's a pretty robust system.
 
Painting the curbs is great! Except when there are cars parked there, leaves piled up or snow...
 
Painting the curbs is great! Except when there are cars parked there, leaves piled up or snow...
A few years ago our city went around painting curbs for a nominal fee. It looked great the first year, but soon the numbers were washed out, dull, and hard to read.
 
Between the map books, my iPhone and the Garmin Nuvi in each truck, we're covered if the CAD goes down. :) Also, if the CAD network goes down, the mapping (with house numbers) is still local on the toughbook. It's a pretty robust system.

So many toys! So jealous!

I used to use my Garmin, but it only get you close to the right area out here. There are lots of places not where they "should be" numerically, and yet a few still that don't have numbers. (They actually do, but the people just have never bother to learn the numbers)

Our mapping system for my rural department is also local to the toughbook, but that doesn't mean we haven't had trouble with it before!
 
at my condo association, the building numbers are impossibly to see at night, you wouldn't know where they were if they weren't told where to look, and the actually numbering on the doors was designed by an idiot.

I brought it up to the board to get some better numbers, illuminating the numbers, or something to make it easier for emergency responders to find a location in an emergency, and was told that they felt it wasn't needed.

bottom line: until they need help and the fire/police/ems unit can't find their location, they won't change, because they will feel it isn't needed.

sucks, but that's the way people are.
 
at my condo association, the building numbers are impossibly to see at night, you wouldn't know where they were if they weren't told where to look, and the actually numbering on the doors was designed by an idiot.

I brought it up to the board to get some better numbers, illuminating the numbers, or something to make it easier for emergency responders to find a location in an emergency, and was told that they felt it wasn't needed.

bottom line: until they need help and the fire/police/ems unit can't find their location, they won't change, because they will feel it isn't needed.

sucks, but that's the way people are.

Isn't this the truth, I can't even get my own family to put up an address that faces the other direction of traffic. :rolleyes:
 
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